Return & Delivery Information

Fast Dispatch: We process and ship orders every day from Monday to Friday.

Delivery Time: Delivery usually takes 2 business days for large cities and 3–4 business days for smaller towns or remote areas.

Weekend Orders: Please note that there is no pickup on Saturdays and Sundays. Orders placed during the weekend will be processed on Monday and are usually delivered on Tuesday.

Order Confirmation: After placing your order, our team will contact you via phone or WhatsApp to confirm your delivery details.

Check Before You Pay: For your peace of mind, you can inspect your items upon delivery before making the payment to the courier.

Safe Packaging Guarantee: We take extra care in packaging our ceramics. If your item arrives damaged, we guarantee an immediate replacement.

Your Satisfaction Comes First At Nissu Store, our top priority is that you receive your product with a smile. If your item is damaged, not as expected, or you’re simply not satisfied, we offer:

• ✅ Exchanges within 2 days of delivery.
• ✅ Or a full refund upon returning the product.

Just make sure the item is in its original condition and packaging.

Thank you for shopping with us — we’re always here to make sure you’re happy 💖