Koala Ceramic Mug

Shipping and Returns Information

• Fast Dispatch: We process and ship orders every day from Monday to Friday.

• Delivery Time: Your package will usually arrive within 24 to 48 hours.

• Weekend Orders: Please note that there is no pickup on Saturdays and Sundays. Orders placed during the weekend will be processed on Monday and delivered on Tuesday.

• Order Confirmation: After placing your order, our team will contact you via phone or WhatsApp to confirm your delivery details.

• Check Before You Pay: For your peace of mind, you can inspect your items upon delivery before making the payment to the courier.

• Safe Packaging Guarantee: We take extra care in packaging our ceramics. If your item arrives damaged, we guarantee an immediate replacement.

• Easy Returns: Your satisfaction is our priority. You can return or exchange items within 2 days of delivery.

Thank you for choosing Nissu Store!